Having Your Phil

February 2nd, at approximately 7:30 a.m. local time onThe next step is to determine which areas you want
Gobbler's Knob in a small town in westernto focus on changing first. Prioritize your challenges
Pennsylvania, 20,000 people and a national radio andby order of highest potential impact on your small
television audience anxiously await thebusiness. Then consider possible options for fixing
prognostication of America's favorite furryeach one. Ask those you trust for their
forecaster. In a tradition dating back 119 years,recommendations, and talk to other business owners
Punxsutawney Phil emerges from hibernation...and ifabout how they handle these same issues. The more
he sees his shadow, it's back into the burrow for sixinput you receive, the more likely you'll reach the
more weeks of cold weather.right conclusions.
The celebration of Groundhog Day in America andSuccess Handler Action: The best way to improve
Canada has its roots in the ancient Roman Feast ofthose situations that are keeping you on a circular
Lights and the early Christian tradition of Candlemastreadmill of frustration is to begin addressing your
Day. However, it took a giant leap in popularity - aschallenges one at a time, taking a proactive approach
did Punxsutawney Phil and the entire town - with theto change things. Here are five steps for
1993 release of the popular Bill Murray-Andieimplementing solutions in your small business:
McDowell movie.1. Select the option you think is most appropriate for
In the film, Murray plays a cynical weatherman -overcoming a specific challenge.
appropriately named Phil - sent to cover Groundhog2. Communicate the upcoming change to everyone
Day for the fourth straight year. Having made noaffected by it.
effort to hide his frustration during the newscast, he3. Train key team members, then document in writing
goes to bed the night of February 2nd only tothe new processes/procedures.
awake at 6:00 a.m. the next morning and discover it4. Measure the effectiveness of your solution,
is Groundhog Day again...and again...and again.tweaking wherever necessary.
Are you struggling to achieve your goals and grow5. Recognize and celebrate with your team all positive
your small business? Albert Einstein said, insanity isimprovements.
"doing the same thing over and over again andHarold Ramis, the director of "Groundhog Day,"
expecting different results." To truly make a leap,envisioned Murray's character awakening over and
you have to commit to doing some things differently.over again for 10 years before finally freeing himself
Success Handler Action: With your team, look at yourby learning to treat people differently. While that
small business from the "10,000-foot level," identifyingamount of time may have allowed Phil to learn a
areas where issues continually arise. Think about thepoem in French, create an ice sculpture and expertly
reasons you keep encountering the same obstacles.play the piano, it nearly drove him crazy in the
Here are some questions to help you get started:process.
~ What are the things you do best?Before overloading on your fill of doing the same
~ Where are your biggest and most frequentthings and getting the same results - over and over -
frustrations?start changing your approach in a few essential areas.
~ Why are there differences between these results?You may just find that tomorrow arrives bright,
~ When was the last time you successfully changedsunny and with the beginning of six weeks of
something, and how did you do it?incredible progress for your small business.
~ Who are your team members most adept atCopyright © 2005 by Success Handler, LLC. All
taking action on new initiatives?rights reserved.